Member areas, scheduling, marketplaces, dashboards — the kind of thing that used to need a six-person team and a year. Your operation has outgrown the off-the-shelf tools, and the workarounds you built are now a second job.
Discovery maps exactly which screens and workflows earn their keep, so the Build is right-sized — not a feature list nobody uses.
Walk away after Discovery and keep the full written diagnosis. No further obligation.